FAQ

How can I book an appointment for an aura reading?

We are open for aura reading sessions 1-3 days per week, most commonly on Friday's, Saturday's and or Sunday's throughout each month. We announce what days we will be open for aura sessions on a week to week basis. New appointments are released every Monday on the LA Aura Sessions  page on our website.

At this time we do not accept walk-ins. All sessions are by appointment only.


Can someone else be in the photo with me?

Yes, up to 2 adults can be in one photo. Please keep in mind that we shoot on film so you will only receive 1 photo per booked session. If you would like a second photo of the same two people, please purchase a second session. We are unfortunately not able to accommodate 3 people in a photo.

 

Are you available for private events?

Yes, we have a fully mobile aura studio that is available for private events, corporate events and activations. Please visit our Private Events page for inquiries.


Can I bring a small private group in to your studio?

Email us at info@haloauragraphic.com

 

Refunds, Cancellations and Reschedules for Aura Reading Sessions.

All sales for Aura Reading Sessions / Appointments are final. After appointments have been booked, we are not able to reschedule appointments or provide refunds or credits for cancellations or missed appointments, for any reason.

If you can't make it to your appointment, you are welcome to have a friend or family member go in your place. Simply forward them your order confirmation email to show us when they arrive to the appointment. They will need this email in order to use your appointment.



Can appointments be pre-booked a few weeks or months in advance?

At this time we are not able to pre book aura sessions weeks or months in advance.

If you are coming in to LA, please feel free to email us a few days before you arrive and we will do our best to fit you in for a session while you are in town if we are able to.


Can you take an aura photo while you are pregnant?

Yes, the process of taking an aura portrait is completely safe for pregnant women.

 

Can babies or small children take an aura photo?

We adore the little ones but only children that are 7 years or older may participate in these sessions due to the short length of our sessions, the delicate equipment involved, safety and the 10-12 second long duration of the photo.

 

Can you take aura photos of pets?

Pets are not permitted to participate in aura reading sessions. We kindly ask that you leave your furry friends at home. Only service animals are permitted in the studio.

 

Is your studio open all the time?

Our studio is currently only open on specific days. We are most commonly open Friday, Saturday and or Sunday for aura sessions but the specific days may change from week to week.

 

I work on the weekends, can I come in to your studio during the week?

We may be able to accommodate weekday sessions depending on our schedule. Email us at info@haloauragraphic.com for availability. 

 

Having trouble using a gift card?

If you are having trouble using a gift card code, it is most likely due to the recent switch to a new gift card system as of August 2021. The new system is most likely not recognizing the code that was issued from the previous system. We apologize for the inconvenience but PLEASE DO NOT WORRY, we are here to help! Read below.

If you have a HALO gift card for an Aura Session that was issued in 2019, 2020 or 2021, prior to the system change, please email us at info@haloauragraphic.com with the last 4 digits of your 16 digit gift card code and we will be happy to assist you in booking a spot using your gift card!

 

If you direct messaged us on Instagram but do not receive a response.

We apologize but due to the volume of direct messages and comments we receive on Instagram, we are often times not able to respond to every direct message and comment that comes in. Answers to most general questions can be answered by reading through this FAQ page. For inquiries related to private events please go to this page

 

Are you able to read a persons aura from a regular photo?

We are unfortunately not able to read a persons aura from a regular photo. We use specialized photographic equipment that measures your bio-electric energy field and the process requires you to be physically present.

 

I had a session with you and I forget what it all means, can you email me an explanation of it all?

Interpretations / readings are only available in person during booked sessions.  We are not able to provide your reading a second time via email or Instagram.  Each guest receives a 5x7 informational card to take home with them at the end of the session, that breaks down the basic meanings of colors that appear. If you forget what was said during your reading simply refer to this card as it is a great tool for you to use at home.

 

How does your camera equipment work?

Please book a session with us so you can come experience the process in person.